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Bilingual Claims Specialist (French and English)

Job Location:

Burlington, ON, Canada

Industry: Insurance

Permanent - Full Time

Salary Range:


About the job

Our client in the insurance industry is seeking a Bilingual (FR/EN) Claims Specialist to join their innovative and collaborative team in Burlington, ON! This role is best suited for a team player with strong critical thinking and communication skills.


• Oversee and manage claims files and waivers
• Review and issue payments in accordance with pre-determined terms and timeframes
• Assess new claims by referring to policy provisions to determine eligibility for disability benefits
• Answer disability claims, respond to basic inquiries, and identify/escalate complex calls as accordingly
• Provide initial CPP Disability application assistance to disability claimants and follow up with Plan Members until application is received and complete. Calculate CPP over/under payments and code the applicable entries in the system.
• Work with medical professionals and claimants to coordinate medical exams


  • 2 years of working experience in Group Benefits/Disability Claims preferred.

  • Post-secondary education in a related program

  • Medical background/knowledge of terminology is an asset

  • LOMA 280 and LOMA 290 required, but can be acquired and reimbursed within first 6 months of employment

  • Good understanding of group benefits and disability claims adjudication.


  • Growth opportunities

  • Flexible work options and paid time off

  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture

  • Paid volunteer days to give back to your community

  • Full extended benefits including medical, dental and vision

  • RRSP Plan

About us

MT Talent Solutions is a Canadian Recruiting Firm specializing in providing a holistic approach to recruiting, by ensuring that the right chemistry exists between the candidate and the employer in order to form a long-lasting relationship. This holistic approach in recruitment focuses not only on candidates’ skills and experience, but the candidate as a whole.

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