Bilingual Client Care Specialist (French and English)

Job Location:

Toronto, ON, Canada

Industry: Real Estate

Permanent - Full Time

Salary Range:

$55,000 - $60,000

About the job

Our client is looking for a Bilingual Client Care Specialist (French and English) to join their team. They are a leader in the real estate market across North America.

As a Bilingual Client Care Specialist you will:

- Act as front-line customer support for inquiries, interacting via telephone and email.
- Ensure customers have an excellent overall experience.
- Build rapport and assist customers with product orders
- Interact and provide information in response to inquiries about products and services
- Determine client needs, offering possible solutions or follow-up as needed.
- Coordinate client service requests, to ensure delivery is in accordance with client expectations.

Apply today and work in a dynamic team!

Requirements

  • Bilingual in both English and French

  • Post-secondary education preferred

  • 1-2 years in a similar role

  • Proficient with various software programs, SAP and Salesforce an asset

  • Strong verbal and written communication skills

  • Ability to multi-task in a fast paced environment

Benefits

  • Extended benefits with full medical, dental and vision 

  • 3 weeks vacation plus 12 additional paid days off (plus statutory holidays)

  • Discount on company products

  • Social committee; many company events!

About us

MT Talent Solutions is a Canadian Recruiting Firm specializing in providing a holistic approach to recruiting, by ensuring that the right chemistry exists between the candidate and the employer in order to form a long-lasting relationship. This holistic approach in recruitment focuses not only on candidates’ skills and experience, but the candidate as a whole.