
Bilingual Client Care Specialist (French and English)
Job Location:
Toronto, ON, Canada
Industry: Real Estate
Permanent - Full Time
Salary Range:
$55,000 - $60,000
About the job
Our client is looking for a Bilingual Client Care Specialist (French and English) to join their team. They are a leader in the real estate market across North America.
As a Bilingual Client Care Specialist you will:
- Act as front-line customer support for inquiries, interacting via telephone and email.
- Ensure customers have an excellent overall experience.
- Build rapport and assist customers with product orders
- Interact and provide information in response to inquiries about products and services
- Determine client needs, offering possible solutions or follow-up as needed.
- Coordinate client service requests, to ensure delivery is in accordance with client expectations.
Apply today and work in a dynamic team!
Requirements
Bilingual in both English and French
Post-secondary education preferred
1-2 years in a similar role
Proficient with various software programs, SAP and Salesforce an asset
Strong verbal and written communication skills
Ability to multi-task in a fast paced environment
Benefits
Extended benefits with full medical, dental and vision
3 weeks vacation plus 12 additional paid days off (plus statutory holidays)
Discount on company products
Social committee; many company events!
About us
MT Talent Solutions is a Canadian Recruiting Firm specializing in providing a holistic approach to recruiting, by ensuring that the right chemistry exists between the candidate and the employer in order to form a long-lasting relationship. This holistic approach in recruitment focuses not only on candidates’ skills and experience, but the candidate as a whole.