Bilingual Customer Service (French and English)

Job Location:

Mississauga, ON, Canada

Industry: Medical Devices

Permanent - Full Time

Salary Range:

$50,000 - $52,000

About the job

Are you looking for a growing company offering meaningful career opportunities?

Your search stops here!

Our client in the medical device industry is currently looking to add 2 Bilingual Customer Service Representatives to their Mississauga team.

As a Bilingual (French and English) Customer Service Representative, you’ll answer inbound calls from B2B customers.

- Answering incoming B2B customer calls in a professional and prompt manner
- Managing the customer care group inbox to ensure timely responses to all emails
- Ensuring customer call details are entered in the database for tracking purposes
- Communicating directly with customers by telephone and/or electronically when required
- Liaise with various internal departments to follow up on issues/queries when required


Apply today and work in a dynamic team!

Requirements

  • Excellent communication skills in English and French

  • University degree or college diploma preferred but not required

  • Availability between the hours of 8:00 am and 8:00 pm (EST)

  • Minimum of 1 year of customer service experience 

  • Efficient time management, including the ability to multitask, organize and prioritize

Benefits

  • Extended health benefits (medical, dental & vision)

  • 3 weeks vacation plus 8 health & wellness days

  • Discount on company products

  • Hybrid work enviroment (post-covid; currently working remotely during covid)

  • RRSP matching program (up to 5%)

About us

MT Talent Solutions is a Canadian Recruiting Firm specializing in providing a holistic approach to recruiting, by ensuring that the right chemistry exists between the candidate and the employer in order to form a long-lasting relationship. This holistic approach in recruitment focuses not only on candidates’ skills and experience, but the candidate as a whole.