Bilingual Reimbursement Specialist (French and English)

Job Location:

Toronto, ON, Canada

Industry: Pharmaceutical

Permanent - Full Time

Salary Range:

$55,000 - $60,000

About the job

Our client is looking for a Bilingual Reimbursement Specialist (French and English) to join their team. They are a leader in the Specialty Pharma industry in Canada.

As a Bilingual Reimbursement Specialist you will:

• Provide direct assistance to patients requiring reimbursement support via telephone and email
• Participate in the completion of paperwork and follow-up on submissions regarding drug reimbursement/coverage through private or public insurers to optimize drug coverage
• Track and document all case information in the system to ensure compliance
• Collaborate with other team members in order to provide optimal patient support and communication
• Manage challenging patient situations with empathy and patience
• Ensure quality assurance with respect to all mandates related to the patient support program

Apply today and work in a dynamic team!

Requirements

  • Bilingual in both English and French

  • Post-secondary education preferred

  • Minimum of 2+ years of customer service experience

  • Proficient with various software programs

  • Strong verbal and written communication skills

  • Ability to multi-task in a fast paced environment

Benefits

  • Extended benefits with full medical, dental and vision 

  • Fully remote position - but must reside within 50 kms of the Toronto area

  • 3 weeks vacation plus personal days and a volunteer day

  • Tuition reimbursement

  • Growth opportunity within the organization into management roles

About us

MT Talent Solutions is a Canadian Recruiting Firm specializing in providing a holistic approach to recruiting, by ensuring that the right chemistry exists between the candidate and the employer in order to form a long-lasting relationship. This holistic approach in recruitment focuses not only on candidates’ skills and experience, but the candidate as a whole.